This is a shift work position and the successful candidate must be flexible in days and hours worked. This position requires the ability to obtain a security clearance.
REQUIRED EDUCATION:
High school education or equivalent and 2+ years of related experience or technical training.
REQUIRED SKILLS:
Comprehensive knowledge in the use of personal computers. Proven ability in the use of all pertinent software applications. Ability to communicate moderately complex or technical information, ideas and results effectively in both oral and written form; compose correspondence and reports. Must demonstrate customer service, leadership and team skills. Experience in desktop and networking support, IT concepts and help desk software. Proficient with MS Windows and Office, VPN / Remote access, and anti-virus software. Must be able to think logically and act decisively in critical situations. Ability to distinguish between different types of issue and select the correct source for solution. Provide first line technical support to computer customers with questions regarding account administration, distribution of software and documentation, system and network status, and incident entry via incident management tool. Works on assignments that are semi-routine in nature. Interacts daily with supervisor, peer groups, and customers. Interaction normally involves exchange or presentation of factual information.
DESIRED SKILLS:
Active Directory, Anti-virus, Remedy, VPN, Avaya, Novell, web support and developmentContact Info:
Mukesh Jha
720-352-7716
Send an email with your word formatted Resume to jhamukesh2002@yahoo.com.
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